Refund policy

Effective Date: 04/12/26

We want you to love your purchase! If you’re not satisfied, you can return most items within 30 days of delivery.

How to Return:

• Contact us at botanicalnaturals@gmail.com with your order number.

• Item must be unused and in original packaging.

• Customers cover return shipping unless the item was defective or incorrect.

Refunds:

• Once we receive your return, we’ll issue a refund to your original payment method within 5–10 business days.

• Shipping fees are non-refundable unless the item was wrong or defective.

• Exchanges & Issues:

  • Received a damaged or incorrect item? Contact us within 7 days and we’ll replace it or issue a full refund.

  Contact:

  • Email: botanicalnaturals@gmail.com

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