Shipping policy

Effective Date: 10/24/2025

Buyer is responsible for accuracy of shipping address. No refunds will be given to packages undelivered due to an incorrect mailing address. 

  • Order Processing: Orders are processed within 1–3 business days.

  • Shipping & Delivery:

    • Standard: 5–10 business days

    • Expedited: 2–5 business days

  • Shipping Costs: Calculated at checkout; free domestic shipping on orders over $45.

  • Tracking: You’ll receive a tracking number by email once your order ships.

  • Lost or Damaged Packages: Contact us at botanicalnaturals@gmail.com for assistance.